Closing Date: 3rd January 2025
Vidu are working on a super exciting assignment in the search for an Import Seafreight Specialist to be based in Manchester, on behalf of a rapidly growing, extremely innovative logistics business.
If you have experience of Import Seafreight and like the sound of progressing your career with an extremely innovative, forward thinking logistics business, offering excellent opportunities for career progression and development, this role will be right up your street.
Our client has engaged with Vidu VIP to carry out the initial search.
Our team of dedicated consultants will be your first point of contact when applying for this role.
Scope of the role:
Reporting directly into the Operations Manager, you will be a key player in the Seafreight Import Operations team, supporting the team and delivering service excellence to assigned clients.
Key Responsibilities:
Ensure service excellence standards are met and exceeded for all clients assigned to the role.
Work seamlessly to support the work of the CSM team, ensuring all SOP’s are adhered to.
Identify and deliver operational efficiencies and productivity gains in conjunction with the IT team for both short and long-term goals.
Drive efficiency within your team, using and proposing digital solutions and partner with an outsource company to enhance the operation.
Achieve job profitability targets as specified in the budget, deploying better buying and achieving revenue opportunities.
Ensure that all invoicing, profits, WIP’s and accruals are complete in line with company policy.
Implement all new business, providing the client with a great experience.
Contribute to budgeting, reporting, planning and auditing as requested by the Operations Manager.
Achieve monthly operational KPI’s as specified.
Identify, address and resolve problems and highlight any opportunities to the Operations Manager.
Develop positive partnerships with clients, agents and suppliers.
At all times represent and act in the best interest of the company, the shareholders and the employees.
Complete other duties within the scope, spirit and purpose of the job, as requested.
Work in accordance with our clients company values to maintain a positive environment with all teams across all departments.
Communication:
Attend weekly check-in meeting with the Operations Manager.
Regular communication with all your team members.
Meetings with clients, partners and suppliers as required.
Report on monthly KPI’s.
Sound knowledge of Import Seafreight.
A comprehensive understanding of client and operational requirements to ensure service excellence standards are met and exceeded.
A proven track record implementing efficient working practices.
Experience with Cargowise is desirable.
Good team player with the ability to also operate autonomously.
Excellent people skills.
Good attention to detail.
Competency in delivering operational excellence.
Experience of KPI reporting on required operational standards.
Good working knowledge of Word, Excel and PowerPoint.
