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£30,000 - £40,000

Export Operations Clerk – Colnbrook

Closing Date: 24th July 2024

Vidu Group

About this position

Vidu are working on an exciting opportunity in the search for an Export Operations Clerk on behalf of a leading freight forwarding and Supply Chain company.

Our client have engaged with Vidu VIP to carry out the initial search process.

Vidu’s dedicated team of consultants will be your first point of contact when applying for this role.

Role purpose:

Process any air, sea or road shipments from start to finish. Be a team player and support both the Sales Manager and Branch Manager when required to do so to promote all the services that our client has to offer and provide an excellent level of customer service to their existing and potential customers.

Principle Accountabilities/Tasks

Arrange collections, bookings with carriers and negotiate the best possible buy rates.

Ensure all telephone calls / e-mails are answered in a timely fashion.

Prepare documentation, complete customs entries and set up job files ensuring all information is added to both the file and Netfreight.

Ensure customers are given regular updates on the progress of their bookings and ensure they are invoiced promptly.

Assist with any air or ocean quotes when required to do so.

Monitor stationary levels and ensure they are replenished when they are at a level that requires them to be.

Skills and experience required

A sound knowledge of Air and Ocean Freight – Export.

Excellent telephone manner.

An advanced knowledge of Microsoft office applications I.E Excel, Word, PowerPoint etc.

Excellent attention to detail and takes pride in their work.

Able to work on your own initiative.

A team player who is willing to learn and adapt to any given task.

Excellent time management and able to work to tight deadlines.

Good communication skills.

Be comfortable cold calling to increase the client base.

Educated to a minimum GCSE standard.