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£100,000 - £100,000 Office Based

Head of Customs & Trade Compliance – Schiphol

Closing Date: 15th March 2024

Vidu Group

About this position

Vidu are working on a super exciting assignment in the search for a Head of Customs and Trade Compliance to be based out of Schiphol, on behalf of a rapidly growing, extremely forward thinking eCommerce distribution business.

Our client has engaged with Vidu VIP to commence the initial search.

Our team of dedicated consultant will be your first point of contact when applying for this role.

Your Mission:

You will be responsible for overseeing the company’s compliance in adherence to AEO regulations in addition to developing new commercial opportunities in the customs department.

Key Responsibilities:

Provide Customs subject matter expertise support and leadership to the UK and European teams.

Practical support in the preparation and submission of more complex declarations.

Assign resourcing and training in maintaining capability to complete transactions in AIS, AEP, ICS and NCTS as required by services and customers.

Review Customs transactions in the system and Customs billing reconciliation month.

Completing and validating Customs compliant documentation.

Updating internal system regarding Customs related matters. (AEO)

Oversee Customs Compliance by maintaining and update a system of control governance.

Liaising with carriers & customers for shipping information & documentation.

Support the operations team in gathering information on other customs related subject.

Support in reconciliation of monthly Duty deferment account.

Build relationship with Customs platform software providers ensuring operating environment is always the latest version.

Develop KPI set to measure Customs clearance performance and benchmark against best-in class peer group.

Creating invoices for month end billing for customers.

Complete reporting customer & Revenue.

Interface with Carriers and Information providers to ensure all required information is received.

Provide completed Customs documentation to Customer.

Assist in Customer documentation testing where applicable.

Assist in other functions within Operations on a project basis, when/if required.

Ensure a succession plan within your team that supports personal development and career progression for your team.

Skills and experience required

International Freight/Customs/Trade Compliance experience across all modes of transport (cross border trucking, domestic trucking, ocean freight, airfreight, Full Loads and Part Loads)

International Supply chain experience in Logistics, Ecommerce, or Multi-Channel Retail.

International Customs Experience.

Knowledge of purpose and content of documents of international trade and non-tariff requirements.

Customer focused and a strong relationship builder.

Highly numerate with Excel skills to an intermediate level.

Ability to work under pressure maintaining a high level of attention to detail and thoroughness.

Experience of delivering excellent customer service in a fast-paced environment.

Professional and focused approach with a high level to attention and detail.

Attention to analytics and conformance with defined procedures in tight timelines.

Customer focused with desire to always strive for excellence.

Positive ‘can do’ attitude and highly ambitious approach.

Ability to work as part of a team and on your own initiative.

Increased level of flexibility to meet timelines on reporting.

Exceptional Communication skills.